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GATEWAY FAMILY SERVICES
Welcome
With over 19 years of experience, we tackle health inequalities at their root—empowering individuals through community outreach, resilience-building, and sustainable support for lasting change.
The services GfS offers are not only
responsive but also delivered in a flexible and accessible way, ensuring they cater to the diverse needs of different communities.
Age UK Birmingham

Why Gateway?

For over 18 years, Gateway Family Services has been at the forefront of tackling health inequalities in Birmingham and the surrounding areas. As a pioneering provider of health and wellbeing services, we specialise in supporting individuals and communities through outreach and behaviour-focused interventions that empower individuals to build resilience and sustain positive change.

Our holistic approach addresses both physical and mental health, recognising that true wellbeing requires balance. Collaborating closely with the NHS, Local Authorities, and other third-sector organisations, we’ve developed innovative, community-centred solutions that deliver meaningful and lasting results. By listening to the voices of people who use our services, staff, and partners, we continually adapt and improve, ensuring our services meet the evolving needs of those we serve.

By choosing Gateway Family Services, you join a movement to create healthier, more resilient communities. Whether you’re a citizen, partner, or supporter, we’re here to help you make a difference today.

…this is how we can help

Our range of services are designed to support you in making positive lifestyle changes, connecting with local resources, and addressing challenges that impact your daily life.

I’m looking for support to strengthen my family’s resilience and connect with the right services in Edgbaston or Northfield.

I want to find local activities and support to stay connected and lead an independent, healthy life in Edgbaston.

I’m a carer looking for support to prioritise my health and wellbeing while continuing to care for my loved one.

I want personalised support to make lifestyle changes and achieve my health and wellbeing goals in Solihull.

 

I need guidance to set goals and make positive changes to improve my health and wellbeing.

 

I want support to become more active and healthier through walking, cycling, or wheeling in North Solihull.

 

I’m looking for support to address issues like loneliness or financial pressures that affect my health and wellbeing, which can’t always be treated by doctors or medicine alone.

I want to share my experiences and voice my opinions about maternity services in a safe and welcoming space, and work together with others to improve care in the Maternity & Neonatal services

Latest News

MNVP Admin BSOL

Location: Remote – Home/Harborne office – This role may include some community travel.Hours: 16 hours per week, with the potential of 18 hours per week for the right candidate.Contract: 12 month...

Aug 11, 2026|0

West Focus Lead BSOL

Position: West Focus Lead BSOLLocation: Midland Met/Birmingham Women's Hospital & West Birmingham community.Hours: 20 hours per monthContract: Self employedPay: £20 per hourEligibility: Lived...

Aug 7, 2026|0

Health and Wellbeing Coach

Position: Health and Wellbeing CoachLocation:  Sheldon Primary Care Network (PCN)Hours: Full-time, 1 role availableContract: 2 years fixed termSalary: £27,500 - £29,000 (dependant on...

Jul 30, 2026|0

UHB Bereavement Lead 

Position: UHB Bereavement Lead Location: Community/Trust Based Hours: 7 hours per monthContract: Self Employed Pay: £20 per hourEligibility: Bereaved Parent who received care at UHB  Birmingham...

Jul 7, 2026|0

Social Prescribing Link Worker

We have a rewarding opportunity for a Social Prescribing Link Worker to focus on ‘what matters to me’ and taking a holistic approach to people’s health and wellbeing. If you feel you could...

May 8, 2026|0

Senior Family Support Worker

Position: Senior Family Support WorkerLocation: Edgbaston & Northfield DistrictsHours: 37 (9 – 5 Monday – Thursday, 9 – 4:30 Friday)Contract: Full Time - Fixed Term until March 2027Salary:...

Mar 25, 2026|0

Mental Health Triage Advisor

Position: Mental Health Triage AdvisorLocation: Harborne (covering South Birmingham)Hours: Part-time, 18.5 hours per weekContract: 2 years fixed termSalary: £27,000 per annum (pro rata) Benefits:...

Mar 24, 2026|0

Locality Counselling Service Lead 

Position: Locality Counselling Service Lead Location: Harborne, with travel within South Birmingham and North SolihullHours: Part-time. 28 hours per weekContract: PermanentSalary: £35,118 pa...

Mar 24, 2026|0

Finding Momentum When Everything Feels Stuck

Work-related stress is one of the most common reasons people seek wellbeing support, particularly when uncertainty, investigations, or sudden changes disrupt a person’s sense of stability....

Feb 3, 2026|0

I briefly met Saeima(Social Prescriber) and found her super excited to help out and eager to chat with the mental health patients for a quick check-in and social chats, which will free up GP time.”

– Dr Pratiksha Patel

GP, St Clements Surgery

Oh my goodness, the grant has gone into my account today! Thank-you so much for sorting that for me, it will make such a difference to me and take some of the pressure off.

Please thank whoever organises these grants and please tell them how very much appreciated this is!”

– Anne

Household Support Fund Applicant

It has been a real benefit for our teams and our families to work collaboratively with the MNVP. It has enabled our bereaved families to have their voices heard in a relaxed setting and where there is not the fear of saying something that may upset a family who have not experienced this.”

– Holly Haden

Specialist Midwife Bereavement and Rainbow Service